{"id":1555,"date":"2016-07-12T09:15:25","date_gmt":"2016-07-12T13:15:25","guid":{"rendered":"http:\/\/creativethirst.com\/blog\/?p=1555"},"modified":"2023-04-22T17:14:28","modified_gmt":"2023-04-22T21:14:28","slug":"one-thing-nutritional-health-and-supplement-marketers-cannot-be-successful-without","status":"publish","type":"post","link":"https:\/\/creativethirst.com\/blog\/one-thing-nutritional-health-and-supplement-marketers-cannot-be-successful-without\/","title":{"rendered":"One Thing Nutritional Health and Supplement Marketers Cannot Be Successful Without"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"  wp-image-1635 alignright\" src=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2015\/12\/dead-end.jpg\" alt=\"dead-end\" width=\"342\" height=\"318\" \/><\/p>\n<p>We think we know what our nutritional health customers want but we really don\u2019t.<\/p>\n<p>When we start a nutritional supplement marketing campaign or write sales copy the most disciplined of us start with the customer first. Some smart marketers even start with a customer persona document to help envision the customer in their mind.<\/p>\n<p>But somewhere along the way from concept or copy to web page, the purchase action gets lost in translation.<\/p>\n<p>Our best intentions overlook the finer details and those details are the gaps between what we think we know and the actual truth.<\/p>\n<p>Let\u2019s use a web page as an example.<\/p>\n<p>All of the things that surround what we know about our customer, the details, can include the layout of the page.<\/p>\n<p>The images used to support our nutritional marketing message.<\/p>\n<p>The process a visitor has to go through to buy.<\/p>\n<p>And much more.<\/p>\n<p>Much of these things are things that marketers take for granted. They think there job is done well before the visitor buys, that all they need to do is drive the traffic or set up the promotion and the system will handle the rest.<\/p>\n<p>But there are opportunities to increase sales if only we really knew our visitors, or kept that customer persona in mind every step of the way all the way through, click by click and even post purchase.<\/p>\n<p>The biggest thing standing in our way, is ourselves.<\/p>\n<p>We inevitably get off track and default to us in our thinking.<\/p>\n<p>We think everyone uses the web the way we do, and that everyone wants what we want and buys online in the exact same way as we do.<\/p>\n<p>Have you ever watched someone else use a website? Starting my career as a designer I\u2019ve done this many times and it\u2019s truly enlightening to experience.<\/p>\n<p>Here\u2019s a little experiment for you to try. Find a website that someone you know has never been to before. Load up the home page and ask that person to do something on the site. It could be anything, like go find an xyz product of your choice and write a review on it. Or where would you go if you wanted to do x?<\/p>\n<p>Then sit next to them and watch what they do. The hard part is not to say anything while they are trying to do what you asked them to do. You\u2019ll quickly realize they don\u2019t use the site the same way you do and the things that you thought that were so obvious are not at all obvious to them.<\/p>\n<p>We all design and create and develop our marketing campaigns from the same place, even if we use personas or have a vision of the customer in our heads. We all default to \u201cHow we do it\u201d or \u201cHow we think\u201d, it\u2019s just human nature since we\u2019re too close to the goal.<\/p>\n<p>What\u2019s lacking here is empathy.<\/p>\n<p>Empathy is the ability to truly experience and understand the emotions, fears and dreams of your site visitors.<\/p>\n<p>This allows a great marketing optimizer to see things others cannot so that they can align emotion, motivation and intent with conversion goals.<\/p>\n<p>The more empathy we have at each step of the process, the more impact we can make as marketers.<\/p>\n<p>Empathy is a great quality to have and will take you much further than if you had none at all but it truly is only the starting point not the entire point.<\/p>\n<p>Successful nutritional health and supplement marketers need to also have insatiable curiosity.<\/p>\n<p>Without an insatiable curiosity that demands more, you won\u2019t get to the root.<\/p>\n<p>It\u2019s usually the root of the problem that allows you to see things in different ways and gets you to the \u201cAh\u201d moment.<\/p>\n<p>The moment that connects all the dots across the entire customer experience.<\/p>\n<p>Great marketers never stop asking \u201cwhy\u201c.<\/p>\n<p>But the ONE THING every health marketer needs to be super successful is an understanding of buying psychology.<\/p>\n<p>Technology will constantly change but human nature will always stay the same.<\/p>\n<p>The reasons why we buy are universally coded into our DNA.<\/p>\n<p>Tapping into those reasons are key to optimizing for people not webpages.<\/p>\n<p>A basic understanding of buying psychology is essential to great optimization.<\/p>\n<p>If you don\u2019t understand people, you can\u2019t help them buy.<\/p>\n<p>\u00a0<\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"375\" src=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/revenue-ceiling-250.jpg\" alt=\"\" class=\"wp-image-5168\" style=\"width:190px;height:auto\" srcset=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/revenue-ceiling-250.jpg 250w, https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/revenue-ceiling-250-200x300.jpg 200w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Breakthrough The Supplement Revenue Ceiling<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This diagnostic reveals the specific bottlenecks limiting your supplement brand&#8217;s revenue growth and provides a clear optimization pathway for breakthrough.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-63375db1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button aligncenter is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/creativethirst.newzenler.com\/f\/break-through-the-supplement-revenue-ceiling-1\">GET YOUR DIAGNOSTIC<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4fc3f8e1 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/hsbm.buzzsprout.com\"><img loading=\"lazy\" decoding=\"async\" width=\"392\" height=\"380\" src=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/health-supplement-mastery-podcast-logo.png\" alt=\"Health Supplement Business Mastery Podcast\" class=\"wp-image-4566\" style=\"width:194px;height:auto\" srcset=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/health-supplement-mastery-podcast-logo.png 392w, https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/health-supplement-mastery-podcast-logo-300x291.png 300w\" sizes=\"auto, (max-width: 392px) 100vw, 392px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Listen to the <a href=\"https:\/\/hsbm.buzzsprout.com\" target=\"_blank\" rel=\"noreferrer noopener\">Health Supplement Business Mastery Podcast<\/a> for for dietary supplement entrepreneurs and marketers. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/podcasts.apple.com\/gb\/podcast\/health-supplement-business-mastery\/id1501188717\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"150\" src=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/apple-podcast.png\" alt=\"\" class=\"wp-image-4567\" srcset=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/apple-podcast.png 400w, https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/apple-podcast-300x113.png 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/open.spotify.com\/show\/6tzo0If1DvE5QMJaAPjrRY\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"373\" src=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/spotify-podcasts.png\" alt=\"Listen to the health supplement business mastery podcast on Spotify\" class=\"wp-image-4569\" srcset=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/spotify-podcasts.png 1000w, https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/spotify-podcasts-300x112.png 300w, https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/spotify-podcasts-768x286.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/feeds.buzzsprout.com\/889189.rss\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"260\" src=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/google-podcast-1024x260.png\" alt=\"Listen to the health supplement business mastery podcast on Google Podcasts\" class=\"wp-image-4568\" srcset=\"https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/google-podcast-1024x260.png 1024w, https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/google-podcast-300x76.png 300w, https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/google-podcast-768x195.png 768w, https:\/\/creativethirst.com\/blog\/wp-content\/uploads\/2023\/11\/google-podcast.png 1072w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We think we know what our nutritional health customers want but we really don\u2019t. When we start a nutritional supplement marketing campaign or write sales copy the most disciplined of us start with the customer first. Some smart marketers even start with a customer persona document to help envision the customer in their mind. But&hellip; <a class=\"more-link\" href=\"https:\/\/creativethirst.com\/blog\/one-thing-nutritional-health-and-supplement-marketers-cannot-be-successful-without\/\">Continue reading <span class=\"screen-reader-text\">One Thing Nutritional Health and Supplement Marketers Cannot Be Successful Without<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":1635,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1555","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-conversion-rate-optimization","post_format-post-format-gallery","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>One Thing Nutritional Health and Supplement Marketers Cannot Be Successful Without<\/title>\n<meta name=\"description\" content=\"One Thing Nutritional 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