Your customers didn't buy once to never hear from you again.
But most supplement brands treat email and SMS like an afterthought.
Send a weekly newsletter. Blast discount codes. Hope something sticks.
That's not how supplement buyers think.
Health buyers are different from regular ecommerce customers.
They research for months before buying. They're skeptical of bold claims. They need ongoing reinforcement that they made the right choice.
Your gym apparel customer buys and moves on. Your supplement customer needs to believe in the transformation journey.
Generic email templates don't cut it.
We understand the supplement buyer's mindset.
We know they're dealing with Desire, Hope, Trust, and Belief not just price and benefits.
Our email and SMS campaigns are designed around these four buying forces.
We nurture both minds
Your functional mind customers get science, studies, and mechanisms. Your emotional mind customers get transformation stories and hope.
We build ongoing trust
Every email reinforces why they chose you. We combat buyer's remorse before it starts.
We understand the supplement timeline
We know exactly what to say when.
We segment by buying psychology, in addition to RFM.
Age and gender matter less than whether someone is hope-driven or science-driven.
Welcome series that sets expectations
Educational sequences that build authority
Retention campaigns that prevent churn
Reactivation sequences for lapsed customers
Perfect For:
The Reality:
Supplements work when people take them consistently.
People take them consistently when they believe in the process.
Our email and SMS keeps that belief alive.
Ready to turn one-time buyers into loyal customers who reorder month after month?
Get StartedSee All Services"Having someone who specializes in the supplement space was really important to us. We chose to trust Creative Thirst with our bottom line due to their expertise in the supplement industry. It is reassuring to know that Creative Thirst specializes in supplements and knows how our customers buy. They have an expert grasp of the industry and take an approach."
~ Jon Sander - Human N